source: https://www.securityfocus.com/bid/16062/info

Cerberus Helpdesk is prone to multiple cross-site scripting and SQL injection vulnerabilities. These issues are the result of inadequate validation of user-supplied input that will be included in site output or in SQL queries.

The cross-site scripting vulnerability may permit a remote attacker to steal cookie-based authentication credentials from legitimate users. Successful exploitation of SQL injection vulnerabilities could result in a compromise of the application, disclosure or modification of data, or may permit an attacker to exploit vulnerabilities in the underlying database implementation.

http://www.example.com/cerberus-gui/display_ticket_thread.php?type=comment&sid=a640d024f84be01320aacb0ec6c87d74&ticket=[SQL]